Operating as a traditional medical clinic in a global pandemic didn’t work for CHN anymore.
Their appointment bookings were down, and their existing customers were hesitant to take the risk of going to the doctor in a pandemic.
They knew they had to adopt digitally, and do it fast.
Their survival depended on it.
A DIGITAL RESET WAS REQUIRED.
DIGITAL REVIEW
We started off by assessing their target market, understanding the concerns their customers had an the solutions they desperately needed.
USER EXPERIENCE UPDATE
A complete rebuild of their website was initiated. From clarity on services to a fully integrated appointment booking system – their entire business was brought online.
PAID MEDIA
We used digital ads to target people looking for virtual doctor appointments and at-home services.
THE RESULT?
CHN’s medical service delivery was transformed overnight.
They now have a safe, reliable, and profitable way to deliver care to the customers who need it most.